Requirements
Awarded to an outstanding business or organization that has demonstrated a commitment to providing top-quality customer service and guest experience in hospitality, tourism, and/or the entertainment industry. This business may have:
• Been in operation for a minimum of two consecutive years (as of October 30, 2022)
• Exceeded customer expectations in the hospitality and service industry, and offers a superior-quality product or service
• Been a key player in increasing awareness of the Greater KW area
• Demonstrated measurable success
• Made exceptional contributions by promoting community betterment
Criteria
| Criterion | Weight |
|---|---|
| Promote hospitality/tourism and increase awareness of Waterloo Region. | 20.0% |
| Customer testimonial, that exemplifies service excellence. | 20.0% |
| Measurable success in the hospitality/tourism industry. | 20.0% |
| Supported the Chamber's Vision, Mission, and Goals. | 20.0% |
| Overall rating based on entirety of submission kit. | 20.0% |